2022 KORE Internship: KCWA Family and Social Services

2022 KORE Internship: KCWA Family and Social Services

 Internship Role Profile

Company Name: KCWA Family and Social Services
Organization Website: www.kcwa.net
Contact Person: Jackie Eunjoo Kim, ED
Contact Email: Eunjoo.kim@kcwa.net

Phone Number:

Location of Internship: 5075 Yonge Street, Suite 401, North York, ON M2N 6C6
Position Title: Community Engagement and Outreach Intern
Contact Name of Intern Supervisor: ED and Operations Manager
Work Term: Summer / Fall Internship
Start Date: August 1, 2022
End Date: December 23, 2022
Duration: 4 -5 months
Student Award: Korean Studies Community Engagement Award

Total 180 hours, $4,000 to be paid by KORE

Hours: Up to 35 hours per week during summer / 7-10 hours per week during fall


Brief Description of Company

KCWA Family and Social Services, formerly known as the Korean Canadian Women's Association (hereafter, "KCWA") is a non-profit organization established in 1985 by a group of women who were concerned with women and family issues. Since then, KCWA has served, inspired and advocated for thousands of Canadians and immigrants of Korean descent. KCWA started as one of only a few non-profit organizations in Canada that provided services to newcomers from Korea. Since then, KCWA has grown to provide year-round services and programs to Canadians and Korean immigrants from all walks of life to meet their unique needs whether they are men, women, seniors or youth. Our culturally sensitive and linguistically appropriate services are designed to empower immigrants and support them in reaching their full potential and integration into Canadian society.

KCWA's mission is "Building the Korean-Canadian community, one person at a time."

To do this, we aspire to: (a) Empower all members of the community to live free from violence, poverty, and inequity; (b) Provide culturally sensitive and linguistically appropriate services and programs; and, (c) Enhance the well-being of immigrant families and promote their efforts to realize their potential.

For achieving KCWA’s mission, we provide: (a) Settlement services to immigrants and refugees; (b) Family counselling services including Transitional Housing Support Programs (THSP) and counselling for Violence Against Women (VAW) and their dependents; (c) Volunteer training and matching program; (d) Senior programs such as prevention of elder abuse and isolation; and (e) Public awareness campaigns such as Human Rights, health and related community issues.

For more information, please visit our website at www.kcwa.net and/or social media at https://www.instagram.com/kcwa_toronto/, https://twitter.com/KCWA_Toronto, https://www.linkedin.com/company/kcwa-family-and-social-services/, and https://www.youtube.com/channel/UCoUZhBgERmaKk0JLvyb2IcA


Intern Responsibilities

Community Engagement and Outreach intern is an integral part of ensuring that KCWA Family and Social Services is successful in developing and maintaining its strong presence in the community as well as a positive relationship with diverse stakeholders.

As a connector, facilitator and an ambassador of the organization, the Community Engagement and Outreach intern undertakes a cross-functional role by 1) initiating, developing, coordinating and implementing innovative outreach plans with a focus on reaching potential clients/participants across the Greater Toronto Area and beyond, who may not be aware of KCWA services and programs yet; 2) recruiting, training, assigning, supervising and evaluating community volunteers; 3) supporting and assisting KCWA agency-wide events, monthly group sessions and projects; and 4) assisting and connecting office staff


Intern Job Tasks

  • Welcoming clients in person and taking phone calls in a welcoming way and connecting to staff
  • Assist in developing and implementing appropriate and innovative strategies to assess community needs and create public awareness around KCWA programs and services
  • Design, develop, present, publicize, distribute and oversee a variety of outlets/materials related to outreach and promotion, including but not limited to: flyers, brochures, materials, social media, newsletters, presentations, program calendars, photos, video, etc.
  • Conduct community outreach to promote KCWA programs and services, facilitate a variety of info sessions, interact with community members and service providers to promote KCWA’s services and programs
  • Engage past, current and new volunteers to strengthen the relationship between volunteers and KCWA
  • Initiate joint programming and communications with internal and external stakeholders to enhance collaboration and partnership
  • Collaborate with other settlement service providers and non-profit organizations
  • Maintain a filing system that meets the organization’s standards
  • Attend and participate in agency staff and team meetings, planning and training sessions
  • Prepare statistics, records and reports according to the format/guidelines set out by KCWA
  • Other duties as assigned


Qualifications, Skills & Experience

  • Must be a registered degree student (undergraduate or post-graduate) at York University in one of the Winter, Summer, or Fall terms, 2022.
  • Excellent oral and written communication skills in Korean and English
  • Excellent organizational and time management skills
  • Interest in the non-profit sector and the settlement services for the Korean immigrant community
  • Demonstrated ability to work under pressure and manage competing priorities and deadlines
  • Initiative and commitment to continuous learning
  • Acceptance and use of constructive criticism for personal and professional growth
  • Ability to work cooperatively with internal and external stakeholders and the community
  • Team player
  • Demonstrated ability to work independently with minimal supervision


Application should include:

Application extended deadline: Monday, July 25, 2022

This internship is organized by Prof. Ann Kim (Sociology, York University) and Prof. Mihyon Jeon (DLLL, York University).